Question 1

What is SSH Bridge?

Accepted Answer

SSH Bridge is a modern SSH client and infrastructure access platform for system administrators, developers, MSPs, and project teams. It brings together SSH, RDP and VNC remote desktops, database tools, SFTP, port forwarding, private networking, monitoring, project access, messages, and video meetings.

Question 2

Is SSH Bridge free?

Accepted Answer

Yes. The Free plan is free forever and includes essential features for getting started. Paid plans add higher limits, team collaboration, SSO, and advanced controls.

Question 3

What platforms are supported?

Accepted Answer

SSH Bridge supports macOS, Windows, Linux, iOS, Android, and a web application accessible from modern browsers. Your data syncs across supported platforms.

Question 4

Are all SSH Bridge features available on every platform?

Accepted Answer

Core account, project, billing, and management workflows are available in the web app. SSH, RDP, VNC, and database sessions open through the SSH Bridge Desktop app, while mobile provides the workflows supported by iOS and Android.

Question 5

How secure is SSH Bridge?

Accepted Answer

SSH Bridge supports encrypted credential storage, known-host verification, two-factor authentication, SSO, audit logs, and private mesh networking. SSH traffic uses standard SSH encryption.

Question 6

Does SSH Bridge support RDP and VNC remote desktops?

Accepted Answer

Yes. You can save RDP and VNC hosts, configure their ports and protocol-specific security options, test connection requirements, organize them into groups, and launch sessions through the SSH Bridge Desktop app using a supported remote desktop client on your computer.

Question 7

Can I share RDP or VNC access with project members?

Accepted Answer

Yes. Project owners and admins can grant a project member access to an owned RDP or VNC host. SSH Bridge creates member-specific encrypted credential data, shows shared desktops under their project, and supports managed access status, permissions, verification, and audit events.

Question 8

Which databases does SSH Bridge support?

Accepted Answer

The SSH Bridge Desktop app supports database sessions for MySQL, PostgreSQL, Microsoft SQL Server, SQLite, Oracle, MongoDB, and Redis. Each engine receives appropriate connection defaults, metadata behavior, and query or data-management tools.

Question 9

How are database passwords and profiles protected?

Accepted Answer

Database profiles are encrypted through your SSH Bridge vault before they are stored by the backend. Connection passwords, SSH tunnel credentials, saved queries, query history, and export schedules are kept inside the encrypted profile envelope.

Question 10

Can I share a database profile with project members?

Accepted Answer

Not yet. Database profiles are currently private to the account that created them. Project-based database profile sharing will require dedicated member-access and encryption support; until then, SSH Bridge does not expose one user's saved database credentials to another user.

Question 11

Can I connect to a private database through SSH?

Accepted Answer

Yes. A database profile can include an SSH tunnel with password or private-key authentication, including private-key passphrases. This lets the desktop workspace reach a database that is available only through an SSH host.

Question 12

What can I do in the database workspace?

Accepted Answer

You can test connections, browse schemas and tables, write and explain queries, use completion and multiple query tabs, inspect objects and permissions, edit data, manage Redis keys, import or export CSV, save query history, schedule exports, cancel queries, manage transactions, and run supported backup or restore workflows.

Question 13

Can I create video meetings in SSH Bridge?

Accepted Answer

Yes. You can start a meeting immediately or schedule it for a future date and time. Meetings can be created for selected members and experts, from a project, or from a message conversation, and they appear in active, upcoming, and history views.

Question 14

Does the meeting scheduler support recurring meetings?

Accepted Answer

Yes. Scheduled meetings can repeat daily, weekly, monthly, or on custom weekday intervals. Organizers can keep a series open-ended, end it on a date, or stop it after a selected number of occurrences.

Question 15

Can meeting participants share their screen?

Accepted Answer

Yes. SSH Bridge uses an embedded Jitsi meeting experience with video, audio, participant controls, and screen sharing. Screen sharing remains subject to browser or operating-system permissions and the configuration of the deployed meeting service.

Question 16

Who can see and join a meeting?

Accepted Answer

Meeting access follows its context. Active project members can access project meetings, the two participants can access a conversation meeting, and only the organizer plus explicitly selected invitees can access a standalone meeting. Joining also requires an authenticated account and a short-lived meeting token.

Question 17

Can I use SSH keys?

Accepted Answer

Yes. SSH Bridge supports common SSH key types. You can generate, import, select, and manage keys across saved hosts, with private material protected by the encrypted vault.

Question 18

What is port forwarding?

Accepted Answer

Port forwarding creates encrypted tunnels through SSH connections. SSH Bridge supports local forwarding, remote forwarding, and dynamic SOCKS proxy rules.

Question 19

What is the SSH Bridge private network?

Accepted Answer

The built-in private mesh helps you reach registered devices behind NATs and firewalls without exposing every service directly to the public internet. Devices receive stable private addresses that can be used by supported SSH Bridge workflows.

Question 20

Does SSH Bridge include host monitoring?

Accepted Answer

Yes. A lightweight monitor agent can report host heartbeats and basic CPU, memory, and disk metrics. Monitoring settings can also notify eligible owners and admins by email when a host misses the configured number of heartbeats.

Question 21

Does SSH Bridge include AI assistance?

Accepted Answer

Yes. The terminal AI agent can explain output and suggest reviewable commands, while the database assistant can help explain or draft queries using database context. Supported providers include OpenAI, Gemini, and Ollama, and users remain responsible for reviewing commands or queries before execution.

Question 22

Can I run commands on multiple servers?

Accepted Answer

SSH Bridge includes snippets for saving common commands and assigning them to hosts. Team workflows can share approved snippets where plan and role settings allow it.

Question 23

How does team management work?

Accepted Answer

Team plans let you invite members, assign roles, share access to SSH hosts, manage keys, and approve snippets. Audit logs and access controls help teams manage operational work.

Question 24

Do you support SSO?

Accepted Answer

Yes. SSH Bridge supports company single sign-on with SAML and OIDC on plans that include SSO. Organizations can connect an identity provider, verify company domains, and let workers sign in through the company login flow.

Question 25

Do you support two-factor authentication?

Accepted Answer

Yes. SSH Bridge supports two-factor authentication using authenticator app codes. 2FA adds a second sign-in step to help protect access to hosts, keys, snippets, and team resources.

Question 26

What payment methods do you accept?

Accepted Answer

SSH Bridge uses Stripe for secure card payments. You can manage billing and subscription changes from the account billing area.

Question 27

How do I cancel my account?

Accepted Answer

You can cancel your subscription from account settings. Paid features remain available until the end of the current billing period.

Question 28

Can I export my data?

Accepted Answer

SSH Bridge is designed so account and server-management data can be accessed from your account. Export capabilities may vary by data type and plan.

Question 29

Do you offer an API?

Accepted Answer

A public API is planned for programmatic server, team, and account workflows. Product announcements will be published on the website.

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